Technological Hospitality Specialists

Managed Services

Technology Integration Specialists
Helping You Achieve Success

INTEGRATING TECHNOLOGY WITH YOUR DNA

Whether you have three users or three hundred, DNA Solutions wants to be the one-stop-shop for all of your IT needs. We offer an affordable monthly service for all of your hardware, software and user support, 24/7. Live and local engineers will assist you with any issues your business might encounter, either remotely or on site, on the day of your request. We take pride in our ability to provide an efficient and all-inclusive service for Maryland’s small and medium businesses. As a pioneer in the Technological Hospitality™ industry, we afford our customers the opportunity to focus on their business while we focus on the security, functionality and efficiency of their technological environment and processes.

Remotely Supporting your IT needs

IT HELPDESK SUPPORT

 

DNA provides maintenance and IT support services for all sizes of businesses. With proactive and personalized support solutions that minimize downtime and maximize efficiency, We help you stay focused on the running your business.

The DNA Service Desk model is designed to support small to midsized businesses that do not have an IT staff and are looking for full support of the daily care and maintenance of their IT infrastructure including:

 

24/365 monitoring and live-answer service desk with local engineers

IT Helpdesk consisting of tier 1, 2 & 3 level IT support

Proactive monitoring & remediation of server & network issues

Proactive health checks and patching

Onsite visits tailored to your needs

Backup and Recovery Services

Contact DNA

 

DNA will put together a custom and comprehensive IT management package according to your needs. 

Prescheduled Onsite Visits
IT Helpdesk Solutions
Project Implementation
AV and Maleware Remediation
Data Backup and Recovery Services

Find Your Balance. Let Us Manage Your IT Infrastructure.

Technology in business is a growing necessity. The business world is leaning more and more on technology to sustain itself, making it almost impossible to separate the two from each other. Whether you have 5 employees, or 50,000, technology and innovation pave the way to success. With technology being such a critical part of modern business it’s important to have a partner you can trust. With our prompt response times, 24/7 support, and active monitoring, we can help alleviate the stress of managing your information systems.

Office Location

1010 South Robinson St, Baltimore, MD 21224

Send us a Message!

Info@dnabaltimore.com

Call Us Now!

888 767 9040

Business Hours

Mon-Fri : 7:00 am to 7:00 pm

Sat-Sun : 7:00 am to 5:00 pm

Our Mission

To provide the highest quality of support and solutions that integrate seamlessly into your environment’s DNA.